Privacy Policy

Overview of Data Protection

General

Effective Date: 01.01.2025

Falk Academy, a project under Schranner AG (a Swiss-based company), is committed toprotecting your privacy and ensuring the security of your personal information. This PrivacyPolicy outlines how we collect, use, store, and protect your data.

Data We Collect

We collect the following information:

Personal Information: Name, email address, and payment information (processed securely through Stripe via Kajabi).

Student-Specific Information: Student email address and course progress (stored on Kajabi), including exam results to determine eligibility for advanced course levels.

Website Analytics: Standard website usage data, including cookies (if opted for), page visit duration, items in checkout, checkout behavior, and overall activity on our website. This data is collected through Google Analytics and tracking pixels.

How We Use Your Data

We use your data for the following purposes:

Processing Payments & Course Enrollments: To facilitate secure transactions and confirm access to courses.

Tracking Course Progress & Certifications: To monitor user progress, determine when exams are passed, and unlock the next course levels.

Marketing & Communication: To send newsletters, updates, and special materials related to Falk Academy.

Website & Service Improvements: To analyze user behavior, enhance user experience, and optimize our platform through standard analytics data.

Research & The Aladdin Project:

We may use anonymized assessment data (exam results, negotiation interactions, and general location insights) for The Aladdin Project, a research initiative studying global negotiation styles and training effectiveness.

This data helps evaluate negotiation differences worldwide, measure the ROI of negotiation training, and improve Falk Academy’s educational offerings.

If an AI chatbot for negotiation practice is introduced, anonymized interaction data may also be included in this research.

All data is fully anonymized and cannot be linked to individual users.

Findings from this research may be made publicly available.

Opt-Out Option: If you do not want your anonymized assessment data to be included in The Aladdin Project, you may opt out by contacting us in writing at info@falk-academy.com.

Third-Party Services

We work with the following third-party services to provide our offerings:

Kajabi: Course hosting platform where your progress and certifications are stored.

Stripe: Payment processing platform used via Kajabi for secure transactions.

Google Analytics: Website analytics to track user behavior and optimize the website.

Webflow: Website and domain hosting provider. These third parties may process your data in accordance with their privacy policies.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are only used if you consent to them. Users can manage their cookie preferences at any time.

Data Retention

We retain user data indefinitely to support certifications, course tracking, and marketing efforts. However, we reserve the right to delete user accounts and associated data at our discretion.

Your Rights

In compliance with GDPR and Swiss data protection regulations, you have the following rights:

1. Access your personal data.

2. Request corrections to your data.

3. Request deletion of your data.

4. Withdraw consent for data processing (where applicable).

To exercise these rights, please contact us at info@falk-academy.com.

Data Security

We implement standard security protocols, including those provided by Webflow, to safeguard your data. Additionally, all personal data is securely stored within the Schranner CRM system.

International Compliance

As a Swiss-based company, we comply with GDPR and Swiss data protection laws. If you reside outside Switzerland or the European Union, your data will be processed in compliance with these standards.

Updates to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated to users via email.

Contact Us

For any privacy-related inquiries or general questions, please contact us
Email: falkacademy@schranner.com